Your boss's boss has promised a client something your team can't do by Thursday. Tell the truth upwards, and stand between them.
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Two months on. You still lead the capacity planning team at Tallwood Logistics, and you still report to the same manager.
It's Monday, 8:40am. An email arrives from Victor Hale — Helen's boss.
You'll find out what's true, have the conversation upwards, then deliver whatever's decided. Three meters: Respect, Morale and Results. A calendar runs from Monday morning to Friday afternoon, in hours. Doing the right thing this week will cost you something. It's still the right thing.
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